Tulum Tower, Tulum

The initial check in process was extremely frustrating and unorganized. We waited for 20 minutes while the bartender helped a group of seven before we could flag down a woman to tell us what to do. She seemed to not know the process and after 30 minutes of back and forth finally told us to write our name and email address on a clip board and sign the back of tickets. And then declared us "checked in". No further explanation or instructions were given. We began to ask about ordering food and drink and she told us that it was "to late" to order food as the deadline for placing orders had past 20 minutes ago. Since we had arrived 45 minutes early we were extremely frustrated. Candy ended up saving the day. She got our food ordered and ensured that we ended up having a great time. We absolutely loved our experience in the air with Candy, she made the experience worth the price!

We took the local bus (collectiveo), which are inexpensive and reliable. Outside the attraction, there are stalls selling tickets and tours of the site, we didn't use these and decided to go straight to the attraction. Which was a couple of unfred yards from the road entrance. Crossed the carpark to find a large building. Market type stalles, people in traditional dress and men with monkeys for you to have your photo taken with? Walk through this area, and you will come to the roadway, which will take you the ruins. There are ticket machines there, or you can queue at the kiosks to pay. Your ticket has a QR code that you could scan to get in. You can also scan it with your phone for a guide to the ruins. There is quite a lot to see, with views over the ocean,worth a visit in my opinion. It's not the best if you have walking difficulties, but there are ramps for wheel chairs.

Totally worth the walk, breathtaking views, lots of history. Make sure to wear comfortable shoes and bring plenty of water and sunblock.

Fantastic experience with nice attractions. From the Ruins to the Sink Holes and Caves and exploring the water holes.

Great place to visit. Lots of local shops and attractions. Some people do things except you to pay if you take pictures. But OK otherwise. Had a great time afterwards going to the lagoon .had great meal. With kayaking and paddle board. Lovely day out. Thanks