Altstadt Luzern, Lucerne

Good hotel. The staff was friendly and the room was very clean. The location is great! The only gripes we had were: 1) no air conditioning. This is the case everywhere in Switzerland, even on public transportation. We came here in July during 85+ degree weather and it was pretty uncomfortable. Prepare to sweat! The building remained relatively cool though and they did include multiple fans, so that’s nice. 2) The breakfast was not included and cost 100 CHF for 2 days per room. 3) Everything around this hotel closed very early or did not open at all during the time we were there. To get some stuff from the pharmacy we had to walk to the train station, which is 12 minutes away, because there was not even a convenience store open anywhere around the hotel. Pretty weird for a touristy area.

I really like this hotel! Comfy bed, good location, close to many main tourist attractions and many good restaurants surrounding. Hotel locate in old town area, a bit small but clean, kind stuff and we don’t have any problem during the stay. One best thing is they call us twice because they found a unicorn doll after we checked out the room, but it not ours. This is a very good things I like how they care about guests stuff.

Our room was on level one and looks to the town square so I was surprised it wasn't too noisy. The bed was fine and room was big enough for both of us to open suitcase. Not particularly luxurious but it was comfortable enough. It also has a common area with a microwave. There was so lift for the upper floors. Breakfast was a good spread and delicious

Great location in the heart of the old town. Room was nice and breakfast exceptional. Only negative was due to noise. A street market in the square at the front, was setting up very early in the morning. Not the fault of the hotel.

Do *not* stay here in the summer months. Rooms were sweltering, with little or no A/C. Fans were provided, but they didn’t have much effect. Every member of our family had trouble sleeping, including some who are usually quite heat-tolerant. Maybe it would have been better on the lower floors, but do yourself a favour and don’t leave it up to chance: stay elsewhere.