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Galgorm, Ballymena

3.7
Spa · Hidden Gem · Spa / Wellness
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Galgorm reviews

TripAdvisor traveler rating
TripAdvisor traveler rating 4.0
265 reviews
Google
4.7
TripAdvisor
  • My wife and I stayed for one night, first Sunday in December, for the spa and dining experience. Once we finally found a free parking spot we located the reception area and our room. Staff and... 
    My wife and I stayed for one night, first Sunday in December, for the spa and dining experience. Once we finally found a free parking spot we located the reception area and our room. Staff and...  more »
  • Having visited the Galgorm once a year for the last 5 years for a spa day with either family or a friend, I was left disappointed today. The only positive is the amazing service from staff and the... 
    Having visited the Galgorm once a year for the last 5 years for a spa day with either family or a friend, I was left disappointed today. The only positive is the amazing service from staff and the...  more »
  • We stayed here for a wedding and paid £900 for a 2 night stay . The room was directly facing a walled building .. the gym with loud disco music playing. No view at all . Just a white wall In our... 
    We stayed here for a wedding and paid £900 for a 2 night stay . The room was directly facing a walled building .. the gym with loud disco music playing. No view at all . Just a white wall In our...  more »
Google
  • We have just had a 2 night stay at the Galgorm for a wedding on the 19/11/22 in the Phantom House and 4 seasons for the reception! This was the best hotel stay I have ever had, and I’ve stayed in many hotels in many countries. The attention to detail was phenomenal! From the reception staff to the concierge to the wedding co-ordination Shane who was FABULOUS!!!!!! The food was exquisite, it was served hot, everyone was served at the same time and it was moreish and delicious, hands down the best food I have ever eaten!!!! A massive thank you and appreciation to the Galgorm for making the day effortless for the bride and Groom and for me as the maid of honour! Thank you!
  • Hi, we came to yourselves for our honeymoon at the start of the month We put in a complaint that has yet to be resolved appropriately. We had a very disappointing stay as we were charged £130 extra for mistakes made by staff members when booking our stay. We got charged for a treatment and brunch that was already in our price break down and grand total. We have passed on emails that clearly prove our booking and what arrangements had been agreed with yourselves. To then be charged extra. The girl dealing with us acknowledged and could see where the mistakes had been made. I feel that the price that you agreed over the emails should have been honoured. Our stay was already expensive without the surprise of the extra cost for staff mistakes. We see that you’ve offered a later check out time and an upgrade for our next stay however this is not good enough as we are unsure if we will be back after the disappointment of our previous stay. This was for our honeymoon it was supposed to be a positive experience that now looking back on we just feel great disappointment that we came to yourselves to celebrate. We’ve came to yourselves to celebrate previous milestones and enjoyed our stays, we feel sad that this visit hasn’t felt the same. I would also like to express that the hotel seems over packed with guest that it is difficult to use your facilities.
  • Our stay here was absolutely fabulous! The rooms were very nice and extremely clean! The spa village the swimming pool and sauna were beautiful! The breakfast was 5star and tasted delicious! The staff at the Galgorm were extremely polite, professional,kind and very thoughtful . A BIG Thank you to Maurice, Tegan and the manager Mark for all your kindness! I can't wait to go back.!!
  • Booked the Forest Spa Experience for a special occasion and it did NOT disappoint ! Facilities amazing and the variety of experiences was second to none. Staff were attentive and present, but never pushy. Booked the 60 minute aromatherapy massage and Katie B worked absolute magic undoing the knots and tension in my shoulders. Would recommend 100% and will definitely return.
  • First visit for myself, daughter & friend . This is the best Spa we have all been too. The food was excellent & staff too. We all had treatments mine with Ashley H which was amazing and such a lovely pleasant young lady. As for value for money we all felt it was worth every penny. What we all thought was good there was no one hurrying you to get out. Such a relaxing day. We all cannot wait to go back again.

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