Harrah's Atlantic City Casino, Atlantic City

Excellent experience 👏 five stars. Very organized and good casino layout. Stayed here week it was perfect customer service. Drawback food options could be better needs more parking. Awesome pool! Would come back here anytime. At night it's super cool lit up. Waitresses was friendly and nice.

Big casino! Many games to choose from. Cocktail staff, very friendly and offer great advice. Rooms are comfortable. Food options are EXTREMELY limited. Nothing to eat after 10 pm. Housekeeping seemed very confused as one day the lady walked in and was "in the wrong room." The next day, the lady said "oh I'm sorry, they told me to check the rooms that were already checked out" -- I had 1.5 days left. My flight was 6 pm. I needed time to waste. I went to the spa, $40 just to relax and waste time. I am Diamond Plus. This should be free.....just saying. I was the only one in the spa for 4 hours (other than the attendant). Facilities, mediocre, but relaxing nonetheless. Hot tub needed a cleansing. There was hair floating in the water: I wiped the water from my head and face and a wad of hair was left......I'm bald, not mine. Overall, hotel was older but kept up nicely. The casino was a good experience. The food, blah. The spa, eh. Would I go back, absolutely. Just some things could use work or follow up. I am easily forgiving.

Upon arriving I was upgraded from the original room I booked online to a suite, which was really lovely. My family and I stayed for 2 nights and enjoyed a little gambling, a lot of outlet shopping and a magic show. The food was disappointing, not flavorful or well seasoned, and way overpriced. I did like the fact that they had a 24hr convenience store-like place to grab some snacks. Overall, I enjoyed my stay. Would recommend checking in online or using the kiosk station at the front desk.

I wanted this hotel to be a great experience for my husband and I because the last time i was here I had a good experience. First off if you are booking a room here make sure you do not book in Coastal towers. Their website falsely advertised that it is newly renovated when it’s not. Our room was dusty, finger prints all over the mirrors, mold in the shower and sink and sheets were dirty. I was going to deal with it with no problem because we were just staying for one night, but then what really did it for me was the roach crawling on the wall that I took a video of. The hallways were also filthy. We quickly left out of there at 12:30am and explained our concerns to the front desk. I had to drive back home in the middle of the night. It was such an inconvenience. It’s really sad that a hotel like this is lacking proper maintenance and hospitality. Like these are details that are important to maintain in order to keep a thriving business. My sister who was staying in another room next to ours had thumbtacks holding up the wall paper in the bathroom and behind it there was tons of mold, which is a health hazard. I would not recommend this hotel to anyone.

So this hotel is very nice. Pros: decent size beds. Great mirrors with lighting for pics. Rooms are very clean & well kept. Customer service/front desk service is smooth & they're pretty nice. Hotel has it's own aroma, it smells really great as soon as you walk in. Cons: Pool closes way to early for the location and for it to be a resort. No microwave in room. Early check-in fee of $25