Zip San Juan, Friday Harbor

Sophie and Kylie were our guides on our tour last night. We took our daughter for the first time and she was nervous, but they did a great job of making it super fun and put her and everyone in our mixed group of 8 at ease. They were fun and made the whole experience well worth it for any family looking for a good intro into zip lining. They were experienced and it showed how much they just loved the whole experience from actually zipping to meeting people...the guides made it for us and we will definitely recommend this to anyone.

We couldn't have been more disappointed in this company. We decided to take one day of our three day vacation to zip line over San Juan Island. We ferried early to make the 1 pm zip line appointment ($59), had lunch and waited at the spot we agreed to meet the night before. Thirty minutes prior to our reservation the company called to inform us that they didn't have enough guides to host our zip line tour. They said one of the guides had a migraine and we could wait to see if she felt better by the 4pm tour time. The returning ferry schedule led us to wait, we were called at 3:30 and were told the guide didn't feel better and the reservation had to be cancelled. I completely understand someone being sick, but running a business means having enough workers to cover these situations. The whole experience of working with the company was very unprofessional. Now to the refund... "So sorry, you'll have to work directly with Groupon." Thanks for the great customer service...

What a great experience especially if this is your first time ziplining ever!!! Our two guides, whose names have suddenly escaped me (sorry, guys, and you were so awesome!) were not only expertly and assuringly safety conscience, but were funny as well! It is obvious they love their job, the sport, and Washington state! Thanks for the wonderful time. Grandson says thanks as well. I would recommend this adventure for any age!! Aha, Ivan and Anchi. Hurrah, I remembered!

The shuttle arrived on time to take us to the site. The instructors (Gauge and Chole) were amazing, funny and clearly explained all the safety rules and what not to do. They also showed us a few zip tricks to increase the fun. The first two practice zips preps you for the remaining higher longer zips. There is a bridge to cross that was, for me, fun-scary but safe.

fun little trip, it’s more like 6 zip lines with 2 warm up ones. tour guides were friendly and funny. definitely more of a family fun activity and not exactly a thrill seeking adrenaline rush.