Mandalay Bay, Las Vegas

I got to check in early which I appreciated. The staff was efficient and kind. Upgraded to a suite for 30$ a night. The suite was nice but the windows were dirty. It could get pretty noisy in the hallways and heard clearly. The suite was also missing things like a do not disturb sign so housekeeping came even though we said no, we also didn’t have a blanket in the closet and didn’t notice til it was very late so we had to stay up late and wait. The soaking tub was nice but the wall paper needs some repairs. There was also some damage on the ceiling above our bed. Lots of chlorine in the water. Room service was basic and not worth the price which was a bummer. The grounds of Mandalay are nice and clean though, the taxi men were super helpful and quick, the casino is big, the whole hotel is huge and lots to walk around in. Didn’t go to the pool. They pump fragrance through the building but it bothered me less than a lot of other casinos. The spa at Delano wasn’t doing nails and that was disappointing so I didn’t get to go. Took the tram often which is nice. All in all it was a decent time. :)

Make sure to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. This site will compare thousands of booking web sites and usually will have rooms much cheaper compared to others! Thank me later! This place is the best rated in this area. I have been staying here for a long time. If you choose this place you definitely won't be disappointed. Very nice casino. Well kept and very clean. Plenty of good restaurants. They brought the drinks around on the casino floor regularly. The Bloody Mary's were small and watered down. However, the beer was very good. I appreciate the good service and pleasant wait staff.

Overall, nice quiet hotel/resort. Staff can be friendlier. Shark reef is a great attraction, my kids loved it. The swimming pools are great great!! But they only had one open (was actually 3 small ones - Morea Beach) because of the winter season. it was beautiful and heated to perfect temperatures. Bring a towel from your room if you plan to walk back to your hotel. They won't allow you to take the pool towels back with you. The main 4 stars review is because we had to wait more than 45 minutes after checkout in our room - till the bell service answered. But valet and bell service people deserve tips. NOT whoever is answering those phones!!! Note: app digital key may not work in the elevator - actual card is needed to be scanned before you choose your floor level.

The room is gorgeous and spacious but the windows are dirty. Which sucks when you have a nice view you want to photograph. The resort is packed with dining options and family friendly activities. The battle is accepting $100/night incidental charge on top of your nightly resort fee. This cut my spending plans in half for my mother's birthday. In addition to not having access to free water or free coffee, or any acknowledgement that my mom is here for her 60th. Also, be aware there is no fridge for personal items. You have to request a separate fridge if you're nursing or diabetic like my mom or be charged $50 for placing your items in the mini fridge that's already there. We checked in our bags and there was a gentlemen expecting a tip for us bringing our bags to be checked and receiving a ticket. Rolled his eyes when we said thank you and walked away. Where I'm from tips are earned for above and beyond service not standard procedure. Bottom line if you're thinking to come here to celebrate anything, go somewhere else. If you're just looking for a family friendly resort then this will do.

We were in Las Vegas celebrating a friend's birthday. We had the privilege of staying in a penthouse suite. Wow! The suite was huge, offering to huge bedrooms with full bathrooms. Two large living rooms, a high-top table and mini bar with a sink. The view overlooked the gigantic pool area. It was too chilly for us to enjoy the pool but we were stunned with how many pools there were and adjoining restaurants. Will use next time we stay. The hotel location was the only drawback. It's further down the strip and walking anywhere was not super convenient. The casino was very nice, sans the smoke but it's a casino so....The casino was nicely maintained and was quite busy with tourists from all over the world. We enjoyed a beautiful steak dinner inside the fancy steakhouse. Our meals were prepared perfectly and the side dishes were generous portions. Our waiter was engaging and very funny. Overall, it was a wonderful experience.