Flame Run Glass Studio and Gallery, Louisville

Definitely worth the trip to see this! The viewing area is a great experience, they have an amazing variety of pieces of art displayed, and the staff is very friendly!

We had a really nice time on a rainy day with our family here at Flame Run. We got to pick the style, color and design of what we wanted made. This place offers great customer service and they were very imformative. We got to get up close to be able to see how they were forming our piece. Because of Covid we couldn't actually blow the glass, but still were able to be up close. Once the piece cooled down, we picked it up the next day ( they can also ship, if needed). Overall it was a great experience.

Fun experience, but result was what the glass blowers wanted, not what I wanted. The person taking the order understood I wanted a tall drinking glass, he explained to the blowers, I confirmed with the blowers both before and during the experience and they still created a vase that is too big around to ever use as a glass. I don’t have small hands and I can’t even reach 1/2 around it! The highest price for any experience item plus tipping before the experience, which seems strange to ask for at that time, meant $120 for something I’ll never use. Not the thousands of dollars like other pieces they create, but frustrating that everyone said “sure, no problem” and they did what they wanted. Just be prepared that you get what they want! Or go with the paperweight and save your money.

I scheduled an event for my club members that was scheduled to take place the second week in December. I scheduled this event the first week in November. I was never advised at that time that Flame Run limits the selection of items that customers can make, only to Christmas seasonal ornaments. When I arrived with my club members, we were advised of this at that time. None of the people within my party came to make Christmas ornaments. They signed up to make one of the other items included in the vast selection offered by Flame Run. We ended up leaving, not making anything. Their lack of communication is disappointing. I will not organize another event here. However, I did discover Payton Glass, in the same building, which actually allows you to truly make your own glass item. I will schedule my follow up event with them instead.

We had an awesome time creating our own unique glass art pieces. The staff are very friendly and I can’t wait to go back and have more fun with them.