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Stages West, Pigeon Forge

4.6
Gift & Specialty Shop · Hidden Gem · Shopping
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Stages West reviews

TripAdvisor traveler rating
TripAdvisor traveler rating 5.0
661 reviews
Google
4.6
TripAdvisor
  • Josh was very helpful & great at shaping my hats! Went on Sunday & back on Wednesday for another hat. If you need your hat shaped, Josh is your guy! 
    Josh was very helpful & great at shaping my hats! Went on Sunday & back on Wednesday for another hat. If you need your hat shaped, Josh is your guy!  more »
  • Was a great experience! Lynn was super helpful and very friendly. We were checking and she explained in detail about the quality of the products we purchased 
    Was a great experience! Lynn was super helpful and very friendly. We were checking and she explained in detail about the quality of the products we purchased  more »
  • Want a truly Refreshing & Reassuring experience in Modern Western Wear combined with a genuinely friendly atmosphere of Retail Assistants in an unusually well operated Christian business ?? Stages... 
    Want a truly Refreshing & Reassuring experience in Modern Western Wear combined with a genuinely friendly atmosphere of Retail Assistants in an unusually well operated Christian business ?? Stages...  more »
Google
  • This place is the best place to shop. We were in town on Saturday and bought one pair of boots. While there I seen a pair my son would like but didn’t see his size or know for sure he would like them. Ended up showing him and finding his size online and ordered them on Monday and they were delivered today Tuesday to my house. Everyone in the store was so friendly and willing to help. We will definitely be using them again for boots, clothes, hats etc.
  • Beautiful boots!! Excellent selection of boots and Miss Me Jeans!! I love this store. Pam helped us she was so friendly...she really made our experience great. My husband and I will definitely be back 😀
  • Very cool store with everything western you may need. Socks were but one get one half off and I could only find one pair in my husbands size. A lady working there took the pack I had and went on a search to find another pack of them. My husband ended up getting a new hat, two pair of jeans, socks and me a new purse. It is a huge store and I would definitely recommend visiting. They also have really cute clothes for women. Will visit again the next time we are in Tennessee.
  • ****EDITED TO UPDATE: We paid a return visit today (a rainy Wednesday) & it was a completly different experience! Again we left with more goodies & tuckered out our little cowboy who has been sporting around his new boots, belt & buckle the last few days!*** First time visiting and by no means did we leave empty handed. 3 pair of boots 3 belts 2 belt buckles & some jewelry! They were extremely under staffed for the volume of customers there today & the lines were incredibly long. This is not fair to your staff. I was to the side of the line with my son as my husband was paying for our finds when he called me over thinking the amount looked higher than we anticipated. After looking at the screen (were I could only see a few items) I noticed a $260 pair of boots were rang up twice. Once we paid we looked at the receipt just to be sure nothing else was wrong before we left and sure enough there was a $170 pair of boots rang up twice. We waited for the cashier to finish with the current customer and she kindly refunded the error immediately. However I feel like this error would not have occurred if the shop was staffed properly & while I know this is an issue all over atleast rezone some of the other staff lingering around the boot isles to assist your cashiers when the lines are so extreme! $430 overcharge is quite a bit of an error. 😳
  • Living in South Ga, it’s extremely hard to find a good hat shop, and completely impossible to find one that shapes and forms them to your liking. As soon as I seen the initials JW and Stetson I stopped looking. The fella that shaped hats was completely honest and full of information. Prices are AMAZING too. I have other Stetsons so I know the prices they run and let me tell you, their prices are awesome. Living 7hrs away I’ll be bringing my other Stetsons to get shaped to my liking as well. If I could give Stage West 10 stars I would. Amazing boot shop as well as hat shop. Having worn cowboy boots my whole life, if you’re searching for a pair, look no further than Stage West. I’ll most definitely be a returning customer from now on. “Courage is being scared to death but saddening up anyways” Marion Morrison (John Wayne)

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